FAQs
Answers to the questions we hear most often. Can't find what you're looking for? Contact us and we'll get back to you.
Orders
How do I place an order?
Simply add your favorite items to the cart and check out — you'll receive an order confirmation by email once it's placed.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. We can usually make changes if the order hasn't shipped yet.
How can I track my order?
Once your order ships, we'll email you tracking details so you can follow its journey.
Shipping
Where do you ship?
We currently ship across Pakistan. See our Shipping & Delivery page for details and timelines.
How long does delivery take?
Most orders arrive within 3–7 business days depending on your location.
My item doesn't fit — what now?
Check our Size Guide before ordering, and if it still doesn't fit, we're happy to help with an exchange.
Payments
What payment methods do you accept?
We accept the payment options shown at checkout, including cash on delivery where available.
Still need help?
Reach out any time via our Contact page — we typically reply within 24 hours during business days.